Returns & Exchanges
At 360 Cookware, we stand behind the quality of our stainless steel products and offer a 45-day return window to ensure you are completely satisfied with your kitchen investment. If you are not happy with your purchase, we provide a straightforward process for returns and exchanges on all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the unused cookware in its original box with all protective inserts to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return shipment.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing